It is the policy of MusicPeeps.com ("the website") that personal information such as your name, personal postal and email address, or personal telephone number is private and confidential.
At MusicPeeps, we recognize the sensitive nature of your personal and business information. For your protection, all information that you share with us while visiting this website is secured using the latest commercial technology in software encryption and security. We have implemented reasonable and customary physical, electronic and managerial procedures to protect the information we collect online.
What personal information does MusicPeeps collect?
For each visitor to our website:
To provide the best possible service to our site visitors and customers, we collect the domain name, email address, Uniform Resource Locator (URL), and Internet Protocol (IP) address of visitors to our website. Information is also collected on those who communicate with us via email, as well as those who provide us with their personal information through surveys, site registrations, promotions, or other special offers. In addition, MusicPeeps collects aggregate information on what pages visitors access or visit.
With respect to cookies:
How is this information used by MusicPeeps?
The information MusicPeeps collects is used by us to improve the content of our website, customize the content for individual visitors, notify visitors about our website updates, and contact customers for marketing purposes.
If you supply us with your email address, you will receive periodic emails from us with information on new products and services or upcoming events. If you do not want to receive emails from us in the future, please let us know by calling us, emailing us, or writing to us (see contact information below). You can also turn off email alerts by logging in, clicking the “My Account” tab, and editing your Email Alerts. We will not disclose (share, sell or divulge) your personal information to external organizations unless we have first obtained your consent or we are otherwise required to do so by mandatory provisions of applicable law. We will protect this information, as well as your business activities and transactions, in a manner consistent with MusicPeeps' normal confidentiality standards.
If you supply us with your postal address, you may receive periodic mailings from us with information on new products and services or upcoming events. If you do not wish to receive such mailings, please let us know by contacting us.
With respect to Ad Servers:
We do not partner with, or have special relationships with, any ad server companies.
We may on occasion seek information on our customer base via electronic or print surveys. Participation is optional. Survey contact information (name, email, address, etc.) is used to request more information in relation to the survey when necessary. Survey participants may opt out of future mailings by contacting us via email, phone, or postal mail. Surveys may also capture demographic information (zip code, age, income level, etc.). This information is used to tailor the shopping experience of MusicPeeps visitors on a personalized basis.
How is my personal information secured?
E-Check and Credit Card Processing and Security:
At MusicPeeps, our secure server encrypts all payment information that you transmit to us while using our site. We use the latest 256-bit encryption technology to keep your personal information safe, including your user name, password, banking information, and credit card number and expiration date. The encryption process takes personal information and converts it into code that is securely transmitted over the Internet. If you suspect fraudulent use of your credit card as a result of using your credit to make a purchase through MusicPeeps, you must notify your credit card provider in accordance with its reporting rules and procedures. You must also ensure your account settings are updated with active, accurate, and valid bank or card data to avoid processing interruptions.
If your bank or credit card provider holds you liable for some portion of the unauthorized charges, and if the unauthorized use of your credit card resulted (through no fault of your own) from the use of your bank account or credit card to purchase through the secure server at MusicPeeps, then MusicPeeps will reimburse you for the liability up to a maximum of $50.
E-check (ACH) and credit card transactions are handled by a PCI compliant, third-party financial institution that securely receives the bank account information or credit card number and other personal identifying information only to verify the credit card numbers and process transactions.
How might this policy change in the future?
Customers may prevent their information from being used for purposes other than those for which it was originally collected by calling us at the number provided below, emailing us at the below address, or writing us at the below address.
How can I access or change my personal information?
Access to Personal Information:
Upon request, we provide site visitors with access to unique identifier information (e.g., username) that we maintain about them, transaction information (e.g., dates on which customers made purchases, amounts, and types of purchases) that we maintain about them, and contact information (e.g., name, address, phone number) that we maintain about them.
Customers can access this information by calling us at the number provided below, emailing us at the below address, or writing us at the below address. You can also update your personal information by logging in, clicking the “My Account” tab, and editing your personal or contact information. Upon request, we offer visitors the ability to have inaccuracies corrected in contact information, financial information, and unique identifiers. Customers can have this information corrected by contacting us or logging in and editing the information in their “My Account” settings.
With respect to security:
We always use industry-standard encryption technologies when transferring and receiving customer data exchanged with our site. Our extended validation SSL certificate provides the highest level of online assurance for our customers through the vetting process standard to all Certification Authorities. Extended SSL certifications are available only to corporations that are legally registered and verified with a status of “Good Standing,” “Active,” or equivalent. This vetting process verifies our corporate identity and the validity of requests to substantiate the legitimacy of our business.
When we transfer and receive certain types of sensitive information, such as financial information, we redirect visitors to a secure server. We have appropriate security measures in place in our physical facilities to protect against the loss, misuse, or alteration of information that we have collected from you at our site. If you feel that this site is not following its stated information policy, you may contact us.
How do I contact MusicPeeps?
For contact information, please see the contact information page.